{{ 'Sea Freight' | trans }}

{{ 'Air Freight' | trans }}

{{ 'Sea Freight' | trans }}
{{ 'Air Freight' | trans }}

Telesales Assistant

The Freight Hero is a completely new innovative booking platform for sea and air freight. Via this site business customers select their sea and air freight shipments, book these shipments within a minute with a few mouse clicks and then follow the freight in real time in their own customer dashboard. The Freight Hero provides sea and air freight between about 700 seaports and airports worldwide. Customers are served from the offices in Amsterdam, Rotterdam, Hamburg, Bocholt and Hengelo. The offices are supported by the Hengelo Facility Center.

Due to rapid growth, The Freight Hero is looking for a motivated person for its Facilty Center in Hengelo:

Telesales Assistent


The challenge
In this function you strengthen the sales team. You are responsible for achieving the set revenue targets for new customers. You achieve this by following up the 'hot' leads from our marketing departement by telephone. You record your incoming and outgoing telephone calls in the Contact Manager (CRM system). In addition, you will spot (price) developments in the market. Together with the order departement you will be responsible for the revenue development of your existing customers.

Function content and activities

  • Contacting companies that have already been designated as 'warm' leads by telephone, whereby:
    • you try to get confirmation that the company is a potential customer
    • give you explanation and advice about sea and air freight transport via The Freight Hero
  • Answering incoming phone calls, during which:
    • you try to get confirmation that the company is a potential customer
    • give you explanation and advice about sea and air freight transport via The Freight Hero
    • you make the company a repeating customer
  • Replying to incoming chat messages, where:
    • you try to get confirmation that the company is a potential customer
    • give you explanation and advice about sea and air freight transport via The Freight Hero
    • you make the company a repeating customer

Function requirements

  • You speak fluent Dutch, German and English
  • You have an MBO+ / HBO work and thinking level
  • You have experience with telephone sales
  • You have a pleasant clear phone voice
  • You are assertive, customer-oriented and enterprising
  • You find it a challenge to be rewarded on your results
  • Availability: 24 - 36 hours per week

Keywords
Driven - Result-oriented - Winner - Hospitality - Charming

Offer
A challenging job in an international logistics environment, with a good and appropriate (basic) salary and excellent fringe benefits, such as a bonus scheme. You also have the opportunity to gain extensive knowledge and experience through (internal) courses.

Working at The Freight Hero means every day a challenge, variety and a lot of learning from experienced colleagues.

Send your motivated response with CV by mail to ferd@thefreighthero.com.

More information
Ferd Luttikhuis - Managing Founder
Tel.: +31 (0)20 214 93 58
Mob.: +31 (0)6 - 17 15 69 29